Refund policy

At Sixthenow, customer satisfaction is important to us. Please read our return and refund policy carefully before placing an order.

Returns

• Customers can request a return within 7 days of receiving the order.
• Items must be unused, in original packaging, and in the same condition as received.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Damaged or Wrong Products

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos/videos as proof.
• We will review the case and arrange a replacement or refund if approved.

Non-Returnable Items
The following items are not eligible for returns:

• Personalized or custom products
• Used products
• Products without original packaging
• Clearance or final sale items (if applicable)

Refund Process

• Once your return is approved and inspected, refunds will be processed within 5–7 working days.
• Refunds will be credited back to the original payment method or provided as store credit, depending on the situation.

Cancellation Policy
Orders can only be canceled before shipment confirmation.

Contact Us
For return or refund requests, contact:
Email:  [sixthenow@gmail.com]